Contact
EVECART
Home & Garden Store
📞 Contact Us
We're here to help — reach us any way you prefer.
Contact Information
|
📧 |
support@evecart.com Best for: General inquiries, order help, returns |
|
📞 PHONE |
1-800-EVE-CART (1-800-383-2278) Mon–Fri, 9:00 AM – 6:00 PM EST |
|
💬 LIVE CHAT |
Available at www.evecart.com Mon–Fri, 9:00 AM – 6:00 PM EST • Avg. response: < 2 mins |
|
📬 MAILING ADDRESS |
Evecart HQ, [Your Business Address], USA For formal correspondence only (not for returns) |
Customer Support Hours
Our friendly support team is available during the following hours. All times are Eastern Standard Time (EST).
|
Day |
Hours (EST) |
|
Monday |
9:00 AM – 6:00 PM |
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Tuesday |
9:00 AM – 6:00 PM |
|
Wednesday |
9:00 AM – 6:00 PM |
|
Thursday |
9:00 AM – 6:00 PM |
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Friday |
9:00 AM – 6:00 PM |
|
Saturday |
10:00 AM – 3:00 PM (Email & Chat only) |
|
Sunday |
Closed |
|
Federal Holidays |
Closed |
What Can We Help You With?
Our team handles all of the following — just reach out and we'll take care of the rest:
• Order status, tracking, and delivery updates
• Returns, exchanges, and refund requests
• Damaged, defective, or incorrect items
• Product questions and recommendations
• Account and billing issues
• Wholesale and bulk order inquiries
• Feedback, complaints, and compliments
Expected Response Times
|
Channel |
Response Time |
Availability |
|
📞 Phone |
Immediate |
Mon–Fri, 9AM–6PM EST |
|
💬 Live Chat |
Under 2 minutes |
Mon–Sat, 9AM–6PM EST |
|
|
Within 24 hours |
Responses Mon–Fri |
|
📦 Returns Email |
1–2 business days |
Responses Mon–Fri |
Connect With Us
Follow Evecart on social media for home inspiration, product drops, seasonal tips, giveaways, and exclusive deals!
|
📸 @evecart |
👍 facebook.com/evecart |
📌 pinterest.com/evecart |
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▶️ YouTube youtube.com/evecart |
🐦 Twitter / X @evecart |
💼 linkedin.com/company/evecart |
We're always just a message away. 💙
Your satisfaction is our top priority — we'll always make it right.